Privacy Policy

Privacy PolicyEffective Date: December 4, 2025At Grade A Tools LLC ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (gradeatools.com), make purchases, or interact with our services. By using our site, you consent to these practices. We comply with applicable laws, including the California Consumer Privacy Act (CCPA) where relevant.1. Information We CollectWe collect information to provide a seamless shopping experience and improve our services. This includes:
Personal Information: Provided directly by you, such as name, email address, mailing address, phone number, payment details (e.g., credit card), and billing information when you register, place an order, enter a promotion, or contact us.
Gift Recipient Information: Collected solely to fulfill gift orders; not used for marketing.
Automatically Collected Data: Usage details like IP address, browser type, device information, pages visited, and interaction timestamps via cookies and similar technologies (see Section 5).
Anonymous Browsing: You can visit our site without providing personal data, though some features may be limited.

We do not collect sensitive information beyond what's necessary for transactions.2. How We Use Your InformationYour data helps us deliver quality service and personalize your experience:
Process and fulfill orders, including payment processing and shipping.
Respond to customer inquiries, provide support, and administer promotions or surveys.
Send transactional emails (e.g., order confirmations) and, with your opt-in consent, marketing communications like newsletters.
Analyze site usage to improve functionality, recommend products, and enhance user experience.
Prevent fraud, enforce our terms, and comply with legal obligations.

We retain data only as long as needed for these purposes or as required by law (e.g., transaction records for 7 years).3. How We Share Your InformationWe do not sell your personal information. Sharing occurs only in limited cases:
Service Providers: With trusted third parties (e.g., payment processors like Stripe, shipping carriers like UPS, hosting partners) who assist in operations and are contractually bound to protect your data.
Legal Requirements: To comply with laws, respond to subpoenas, or protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or asset sale, with notice to you.
Aggregated/Anonymous Data: Non-personal data may be shared for analytics or advertising.

Under CCPA, California residents have rights to know about disclosures and opt out of certain sales (though we do not sell data).4. Data SecurityWe prioritize your data's safety with industry-standard measures:
Secured networks and access controls limit information to authorized personnel.
SSL encryption for all transmissions of sensitive data (e.g., during checkout).
Regular security audits and compliance with standards like PCI DSS for payments.

While no system is impenetrable, we strive to protect against unauthorized access, but you use the site at your own risk.5. Cookies and Tracking TechnologiesWe use cookies, pixels, and similar tools to enhance functionality:
Essential Cookies: For cart management and secure logins.
Analytics Cookies: To track site performance (e.g., via Google Analytics).
Marketing Cookies: For personalized ads, with your consent.

You can manage preferences via browser settings (e.g., Chrome, Safari) or our cookie banner. Disabling cookies may affect site features, but phone orders remain available at 1-800-435-8543.Third-party providers may set cookies on our behalf, governed by their policies.6. Your Rights and ChoicesYou control your data:
Access/Update/Delete: Log into "My Account" to view, edit, or remove profile info (e.g., addresses, payment methods). Contact us to request full deletion, subject to legal retention needs.
Opt-Out: Unsubscribe from emails via links or account settings. For marketing, email info@gradeatools.com.
CCPA Rights (CA residents): Request disclosure, deletion, or opt-out of data sales (none occur). Submit verifiable requests twice yearly via info@gradeatools.com.
Do Not Track: We honor browser signals where feasible.

For EU/UK users, we adhere to GDPR principles; contact our Data Protection Officer for rights like portability.7. Children's PrivacyOur site is not intended for children under 13. We do not knowingly collect data from minors. If we learn of such collection, we'll delete it promptly. Parents/guardians: Contact us if you believe your child provided information.8. Third-Party LinksOur site may link to external sites (e.g., payment gateways). We are not responsible for their privacy practices—review their policies before interacting.9. International UsersData is processed in the US. By using our site, you consent to transfers from your location, ensuring equivalent protections.10. Changes to This PolicyWe may update this policy to reflect legal or operational changes. We'll notify you via email or site notice for material updates. Continued use post-changes implies acceptance. Check this page periodically.Last Updated: December 4, 2025Contact UsQuestions? Reach out anytime:
Email: info@gradeatools.com
Phone: 1-800-435-8543
Mail: Grade A Tools LLC, 2101 S Water St, Burnet, TX 78611

This policy applies only to online activities on our site, not offline collections. Thank you for trusting Grade A Tools!